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Shipping Policy

We ship eligible orders within the United States from the fulfillment location assigned to the order.

Order processing

Orders are processed on business days. Tracking information is emailed when the shipment is created. Processing and delivery estimates shown at checkout are estimates and can be affected by carrier delays, weather, holidays, address issues, and product restrictions.

Shipping charges

The shipping charge and available service are shown at checkout before payment. Shipping charges depend on the products, packed weight, destination, fulfillment location, and eligible carrier service.

Aerosol and regulated products

Aerosol finishing products can ship only by an eligible ground service and only to destinations accepted by the carrier. Air and expedited services are not available for these items. Orders can be limited or canceled when a carrier cannot legally or safely transport the product to the destination.

Address accuracy

Customers are responsible for entering a complete and accurate delivery address. Contact us as soon as possible if an address correction is needed. We cannot guarantee changes after fulfillment begins.

Delivery issues and damage

If tracking shows a problem or an order arrives damaged, contact us promptly with the order number and photographs of the product, package, and shipping label. Keep all packaging while the claim is reviewed.

Contact

Email: wsdp@amaranthretailgroup.com
Phone: +1 307-414-1437

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